HG Electrical
  • Safe
  • Reliable
  • Local
06 344 3532 Book a repair call

Heat Pump Broken in Whanganui?

No cooling? No heat? Fast local heat pump and air conditioning repair from HG Electrical.

  • Heat pump & A/C repairs
  • Fast local fault finding
  • Servicing, cleaning & tune-ups
  • Talk directly with Cam

5.0

42 Google reviews

Book Your Repair Call

We’ll get your comfort back.

Your details stay private.

Cam Hawker-Guilford of HG Electrical in his hi-vis, smiling
Cam from
HG Electrical
  • HazardCo memberProud HazardCo Member
  • Business Whanganui, Chamber of Commerce memberProud Business Whanganui Member
  • 5.05-Star Rated on Google
  • Trusted by Whanganui Locals

Common Heat Pump Problems

  • Not Heating

    Your heat pump isn’t warming your space.

  • Not Cooling

    It’s blowing warm air or not cooling enough.

  • Weird Noises

    Banging, rattling or squealing sounds.

  • Bad Smells

    Musty or unpleasant odours from the unit.

  • Weak Airflow

    Poor airflow from the unit or vents.

  • High Power Bills

    Your heat pump is costing more than it should.

Cam Hawker-Guilford, who owns and runs HG Electrical

Meet Cam – Your Local Heat Pump Specialist

Hi, I’m Cam. I live and work right here in Whanganui. I diagnose and repair heat pumps and air conditioners quickly, with honest advice and tidy workmanship. No call centres – just straight talk and reliable service. I’ll get your comfort back, so you can relax at home.

Most heat pump call-outs come down to a handful of faults, and the difference is finding the right one first time instead of replacing parts and hoping. I work on all the major brands, I’ll tell you what it needs and what it will cost before I start, and if the honest answer is that a repair isn’t worth it, I’ll say that too.

HG Electrical is a registered electrical business and a HazardCo member, servicing Whanganui and the surrounding region. If you’ve got no heating in the middle of winter, we’re on call 24/7.

  • Whanganui Local
  • Licensed Electrician

How it Works – 3 Simple Steps

    • Step 1

    Call

    Call or book online. We’ll organise a convenient time.

    • Step 2

    Diagnose

    Cam finds the fault fast and explains the fix.

    • Step 3

    Repair

    We repair it properly and test it for your comfort.

Why Whanganui Locals Choose HG Electrical

  • Restored Comfort

    Get your heating or cooling back fast.

  • Quicker Response

    Fast local service when you need it most.

  • Honest Advice

    Clear options, free from pushy sales.

  • Tidy Work

    Respect for your home – we clean up after ourselves.

  • Clear Communication

    You’ll always know what’s happening and why.

  • Local Support

    Supporting our Whanganui community.

Heat Pump & Air Conditioning Services

  • Heat Pump Repairs

    Fast repairs for all major brands and models.

  • Fault Finding

    Accurate diagnosis to find the problem the first time.

  • Servicing

    Keep your system running efficiently year-round.

  • Cleaning

    Deep clean of filters & coils for better air & efficiency.

  • A/C Repair

    Repairs for air conditioners of all types.

  • Heat Pump Tune-Up

    Proactive tune-ups to prevent future breakdowns.

Real Reviews from Whanganui Locals

HG Electrical

Electrician · Whanganui & surrounds

5.042 Google reviews

  • “Cameron was awesome, great communication throughout and did a very tidy job. I couldn’t recommend him more!”

    Mason Fitch

  • “A true champion! Thank you so much for coming to our rescue. While the fix wasn’t as straightforward as we thought, Cameron did find out what the problem was. Such an awesome top notch guy 💯%”

    Kelly-Ann Julius

  • “Friendly and knowledgeable, got the fault sorted without any problems.”

    Cherilyn Eriksen

  • “Absolutely fantastic. I had an emergency and the team came within the hour and solved my issue! Reasonable pricing and very respectful.”

    Seth McLean-Mathews

  • “The boys were awesome they were fast and efficient. They come to fix a power outage we had and were quick to respond to the job we needed done. I would use this business again for future jobs.”

    Michelle T

  • “I use HG Electrical for all of my electrical work and I have found the service that Cam provides is really impressive. He is very good with communicating around what needs to be done, he is punctual and his pricing I think is very reasonable.”

    Linda Sara

Frequently Asked Questions

How quickly can you come out?
Call Cam and he’ll tell you straight. A heat pump that has stopped in the middle of winter gets priority, and most repair calls are booked in within days, not weeks.
How much does a repair cost?
It depends on the fault. Cam diagnoses first and gives you the cost before any repair work starts, so there are no surprises on the invoice.
Do you repair all brands?
Yes. Daikin, Mitsubishi Electric, Fujitsu, Toshiba, Gree, Hitachi and the rest. If it’s a heat pump or an air conditioner, Cam can work on it.
Do you offer servicing and tune-ups?
Yes. A yearly service (filters, coils and a check of the whole system) keeps the unit efficient, keeps the air clean and catches small faults before they become breakdowns.
Is it worth repairing or replacing?
Cam will tell you honestly. If a repair will give you years more service, that’s the answer. If the unit is on its last legs, he’ll say so and quote a replacement with no pressure.
Can you repair my air conditioner?
Yes. Heat pumps and air conditioners are the same technology working in both directions, and Cam repairs and services both.
  • Safe
  • Reliable
  • Local

Get Your Heat Pump Fixed Fast in Whanganui!

  • Call Cam Direct06 344 3532
  • Local WhanganuiFast response, honest service

Book Your Repair Call

We’ll get your comfort back.

Your details stay private.